Professional Services
Savi's years of experience in offering supply chain solutions have made the company the global leader in offering professional services to customers. The company's widespread service offerings ensure that customers are successful from the first day of implementation and throughout the lifetime of their solution. Savi achieves this by:
- Consistently developing partner-centric relationships with customers
- Tailoring and balancing Savi's team to meet your specific needs from a proven skill set and solid offerings
- Delivering the solution expertise necessary to provide value in your solutions with the most experienced team in the industry
- Minimizing your risks with Savi's established RFID solution centers
Savi's goal is to provide a painless and seamless deployment, allowing Savi's customers to begin realizing business benefits from the onset, with continued support and education to maximize these benefits and continue to accomplish their business goals. The Savi Services Team is highly knowledgeable in RFID and AIDC technologies, and consistently provides the best of industry and technology experts for customers. Savi works with you at every step of your RFID solution deployment to ensure expectations and strategic goals are met, and that your solution adapts to any and all necessary requirements that arise along the way. Savi Services can be broken up into four categories:
Savi Global Services
The Savi Global Services Team is the most experienced in the RFID industry, consistently delivering the highest level of both industry and technology expertise, so customers get the most out of their investment. Savi partners with you to accomplish your business objectives, whether they are streamlining defense force supply chains, improving supply chain visibility to optimize inventory, optimizing asset utilization, improving operational efficiency or minimizing security threats.
Savi Global Services offers industry experts, technical depth and specialized partners to help ensure successful delivery of high-quality products, technology, services, training and support.
Savi Implementation Services
Savi Implementation Services' experienced team partners with you to deliver high-quality solutions that maximize the value you gain from your investment in Savi solutions. Savi offers end-to-end solution deployment, including customized solution development, as well as product installation and configuration. Savi's implementation services minimize the impact on your current business process, while improving supply chain visibility, to optimize inventory in global supply chains, increase asset utilization and improve operational efficiency. Savi's Implementation Services Team's main goal is to achieve the business objectives and benefits that were initially identified to justify the investment.
Savi Support Services
Savi Support Services strives to provide quality service on a timely basis in order to continue a successful implementation and maximize the benefits provided by Savi products and services. Savi offers 24/7 customer service, 365 days per year, and consistently delivers software maintenance, warranty and repair, site support and application support, with both dedicated and managed service offerings. Savi Support Services' global team of experts provides the support you need to derive long-term value from Savi products. Customers are able to search the Enterprise Knowledge Base, log service support incidents, log RMA requests, download upgrades, and get information about Savi Support Services maintenance and support programs.
Savi Hosting Services
Savi Global Services offers distinctive Hosting Services to provide customers with the essential services and support needed to host Savi applications. Savi Hosting Services includes unique and valuable hosting collaboration, created through standardized hosting documentation, application administration services and third-level customer support. Savi Hosting Services provides a range of offerings designed to make your application deployment needs worry free. Savi manages your Savi software and hardware so you can focus on innovation rather than routine maintenance.
For more information on Savi's products and solutions, call Savi at 1-888-994-SAVI(7284) or request more information through Savi's online form. To call Savi directly from outside the U.S., you may also contact one of Savi's international offices.